If the airline refuses to pay out, we hand the claim over to our team of lawyers for further legal assessment. Unfortunately, we can’t send all claims to the National Enforcement Body or take every claim to court, but we will negotiate with the airlines for your claim at every turn possible. You can hand over the case to us by entering your details here.
A court decision can open up opportunities for compensation for lots of other claims, so just because the airline rejects your claim doesn’t mean it’s the end of the story. We often receive multiple claims from people who were on board of the specific flight and experienced the same flight disruption.